Saturday, November 29, 2014

The Questions You Have to Ask With ROI

The biggest issue here is that ROI on content marketing isn't being measured effectively, and in some cases not at all. This is bad practice. If you are investing in anything towards bringing in more consumer engagement for your brand, you need to know that it is working for you.


The Questions You Have to Ask With ROI The Questions You Have to Ask With ROI
By Farhan Fawzer
While you may be familiar with the concept of ROI or return on investment have you looked into how it works specifically in terms of email or content based marketing? The biggest issue here is that ROI on content marketing isn't being measured effectively, and in some cases not at all. This is bad practice. If you are investing in anything towards bringing in more consumer engagement for your brand, you need to know that it is working for you.
You need to keep in mind that the term ROI has two core components - return and investment - these are your two core measurables; how much do you invest and how much do you get out of it. While email marketing is probably one of the lowest cost channels, it is high in terms of the time you invest.
While involving a research organization to be able to do this is not the most practical thing for small businesses, there are ways in which you can measure this yourself. The point is that you need to have access to adequate data and be able to monitor all responses to your content. For instance, how many people actually respond to your emails? Are you actually placing adequate response mechanisms in your content?
Sometimes you also need to ensure that your content is created and released in a way that it is measurable. Placing easily discoverable and enticing ways in which people could respond to your calls to action are very important to be able to measure if it is actually working for you.
Another thing to keep in mind is that the return doesn't have to always be monetary; i.e. while the end goal is the sale, you can have interim goals in order to increase engagement and brand loyalty so that when the time comes to make the sale, the consumer has you top of mind.
Engagement should be a priority goal with content marketing because the responses you get to your content are then easily measurable. If you are investing 10 hours of your time creating and releasing the perfect piece of content, you need to know how many people actually responded to it. In that sense the investment and the return are both non-�-monetary but the results are obvious.
Do your online research and see how your competitors and other marketers in general are measuring the success of their content online. How are they dividing their budget for each channel in their marketing mix, both in terms of monetary and time investment? How are they measuring the return on each element of their marketing mix? You need ideally be able to map out all the tools others are using and see what works for you in relation to your own digital mix so that you are able to accurately ascertain what online content is actually doing the job it is supposed to. While you may be familiar with the concept of ROI or return on investment have you looked into how it works specifically in terms of email or content based marketing? The biggest issue here is that ROI on content marketing isn't being measured effectively, and in some cases not at all. This is bad practice. If you are investing in anything towards bringing in more consumer engagement for your brand, you need to know that it is working for you.
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